aBOUT ME

Extensive background across retail banking, financial services, and IT operations, with over 11 years in managing teams in customer service, fulfillment, and SaaS support.

Proven track record in Robotic Process Automation (RPA) business analysis, with a solid 4-year history of successful project management and implementation.
 

Proficient in data profiling and analysis using Python, SQL, PowerBI and Excel with a strong understanding of project life-cycle methodologies, including Agile and Waterfall and Lean.
 

Adept at delivering innovative solutions and optimizing processes in fast-paced environments.